Dataweb, Inc. | Shop4verbenone.com No-Hassles Policies

You can rest easy. This site is secured by the latest encryption technology.

How We Collect Data:

We use your IP Address, your Browser Client, and the occasional browser cookie, to determine who you are for internal tracking and linking you to your Checkout so that it can keep track of your requested items while you shop. This assures that your items will arrive in your cart as you choose them.
Further, we may also use the collected data mentioned above, for tracking and prosecuting individuals who commit fraud or theft of our data or services.

Distribution of the information we collect:

We provide access to logs which do not identify you personally for sales performance tracking.
We do not sell your information to anyone!

We reserve the right to make changes to this privacy policy at any time and without notice. Please Check back here for updates or changes if you have any questions.

Shipping Time:

Most items are shipped directly from our warehouses. They nearly always ship the same day you order if your order arrives before 1:00 pm.
Shipping Time is calculated from the day of shipping - not the day of ordering.
Days in transit does not include Weekends or Holidays. ie: 5-7 day delivery is 5-7 BUSINESS days from the date your order ships.
Packages shipped to addresses considered "Out of Area" by UPS or Fed Ex may take a day longer to arrive than our projected delivery schedule.
No carrier guarantees delivery by a certain date. We offer expedited services, and the carriers usually get the package there faster than normal. However, the delivery date certain is not guaranteed by any of them.

Shipping Cost & Delivery:

Our shipping charges are not inflated to create profit for us. We offer very reasonable rates, based on actual average charges.
Items are shipped to you "Best Way" unless you specify otherwise. They usually arrive via USPS or UPS, depending on their size and configuration. Some rural addresses do not have USPS delivery. Please make us aware if USPS will not deliver to your delivery address.

Lost Packages:

We send you a tracking number the moment a packagae ships to you. Please follow that package and report any problems you see with the time schedule or route. The longer you wait to tell us that the package is not arriving in a timely manner, the harder it is for us to get it corrected.
If the carrier shows the item has been delivered, we consider our job done. USPS and UPS do not give refunds on items marked delivered. Therefore, we cannot give refunds on items which show delivered by the USPS or UPS.

Damages in Shipping:

We ship by the most efficient means possible, and products are guaranteed to arrive undamaged. However, damage occasionally occurs.
We are unable to claim damages after 10 days in your possession. Please open your package upon delivery to inspect it.
If you find damage subsequent to delivery, save all of the packaging and packing materials and take photos of the damage. Call our customer service department within 24 hours (1 business day) of receipt. 1-512-282-3003.